Terms & Conditions

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Terms & Conditions

Home / Terms & Conditions

Terms & Conditions

Home / Terms & Conditions

Booking Details

We do our best to provide accurate and up-to-date information on our website, but errors may occur. Please confirm pricing and details with us prior to making a booking.

By making travel bookings on our website or with one of our agents, or otherwise purchasing any travel services offered by Friendly Planet, you warrant that

You are at least 18 years of age and have the legal authority to create a binding legal obligation

You accept and agree to all the Terms presented herein

All information supplied by you for the purposes of that booking is true, accurate, current, and complete to the best of your knowledge

Booking on Behalf of Others

If you make a booking for anyone other than yourself, you are considered the designated contact person for those other travelers. You represent and warrant that you are legally authorized to act on their behalf; that you have obtained all required consents; and that you will inform them of these Terms and warrant that they accept and agree to them. You are also responsible for making all payments due for your booking; notifying us if any changes or cancellations are required; and keeping the other travelers informed of all information relevant to your trip.

Registration

After you complete your booking, we'll send you an email. For most packages, you must complete this form within 3 days of booking. Let us know if you are unable to complete it within this timeframe, or your booking may be subject to cancellation

Confirmation

After we receive your booking and deposit, we will confirm availability of all components and send you a confirmation email within 1–2 business days. If any option or component you selected is not available, we will alert you and give you the option to modify your booking or to cancel and receive a refund of your deposit.

From the time of your booking confirmation until your final payment; your price may only be changed if

You request Changes or Customizations to your booking

New or increased government taxes or fees are implemented that apply to your package or its components

Vendor costs applicable to your package or its components increase. Under any of these circumstances, we will inform you how your package price will be affected

Prices and availability are subject to change until you make a booking and that booking is confirmed. After that, your package price will not change, with some exceptions listed under Confirmation.